Appointment Prep

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BEFORE YOUR APPOINTMENT

Lash Extensions

Arrive with Clean Lashes

Please ensure that your lashes are clean before your appointment.

We kindly ask that you arrive with clean lashes, free of all eye makeup, including mascara, eyeliner, and any residual lash glue or buildup along the lash line.

A fresh face or makeup free eye area is preferred.

Avoid caffeine prior to your appointment

Consuming caffeine may cause eye sensitivity or fluttering, which can affect the precision of the application.

Avoid oil-based products

Refrain from using oil-based skincare or makeup removers around the eye area on the day of your appointment, as oils can interfere with lash retention.

Avoid curling your lashes

Do not curl your lashes the day of your appointment

Contact lenses

For your comfort and safety, contact lenses must be removed prior to your appointment.

Dress comfortably

We advise that you wear comfortable clothing to your appointment.

Please refrain from hairstyles such as low buns or low ponytails.

How do you maintain your lash set?

Proper lash aftercare is essential for maintaining the longevity and health of your eyelash extensions. One of the most important steps is regularly washing your lashes, as it helps remove oils, dirt, makeup residue, and bacteria that can weaken the adhesive bond. When lashes aren’t kept clean, buildup along the lash line can cause extensions to shed prematurely and even lead to irritation or infection. Gently cleansing your lashes not only supports better retention but also keeps your natural lashes and eyes healthy, ensuring your extensions stay fuller and last longer.

A healthy, long-lasting lash set begins with proper aftercare. Shop our lash aftercare kits or explore our aftercare essentials to maintain optimal lash retention and overall lash health.

Arrive on time

As part of your experience, every appointment includes a complimentary consultation beforehand to ensure your service is perfectly tailored for you to enhance your features.

Please arrive on time, as late arrivals may incur a late fee or possible cancellation of your appointment.

AFTER YOUR APPOINTMENT

Lash Extensions

Wash your lashes daily

Washing your lash extensions daily is essential for keeping both your lashes and your eyes healthy.

Throughout the day, natural oils, sweat, dust, and makeup build up along the lash line. If this isn’t properly cleansed, it can lead to irritation, poor retention, and even infections like blepharitis.

Clean lashes allow the extensions to stay fluffy and properly bonded, which actually helps them last longer. When buildup is left sitting on the lashes, it can weaken the adhesive and cause premature shedding.

Daily cleansing also helps prevent bacteria from accumulating, keeping your natural lashes strong and your lash line healthy.

Using a gentle, oil-free lash cleanser and a soft brush ensures your extensions stay clean without damaging them.

Clean lashes last longer, look better, and protect your eye health.

Brush your lashes daily

Brushing your lash extensions daily is key to keeping them looking neat, full, and well-maintained.
As you go about your day or sleep, lashes can twist or cross over.

Gently brushing them with a clean mascara wand helps realign each extension, keeping them fluffy and evenly spaced.

Regular brushing also prevents tangling, which can put strain on your natural lashes and lead to premature shedding. It helps you spot any buildup or debris early, so you can keep your lash line clean and healthy.

By taking a few seconds each day to brush your lashes, you’ll extend the life of your set and keep them looking fresh between fills.

It is recommended to brush your lashes at least 3 times a day.

Avoid steam or saunas for the first 48 hours

It is recommend to avoid saunas, or steam for the first 48 hours.

Avoiding the sauna or facial steaming after a lash appointment is important because heat and steam can interfere with the lash adhesive.

High temperatures and humidity can weaken the adhesive bond before it has fully cured, leading to poor retention and premature shedding of your extensions.

Even after the initial curing period, frequent exposure to steam can still break down the adhesive over time, causing lashes to fall out faster than expected.

Saunas and facial steamers can increase the chance of your lash extensions twisting or losing their shape.

For best results, it’s recommended to avoid saunas or facial steamers for at least 24–48 hours after your appointment and limit frequent exposure afterward to help your lashes last longer.

Refrain from using heavy oils

To maintain the longevity of your lash extensions, it’s important to avoid oil-based products around the eye area.

The adhesive used to apply extensions is sensitive to oils, which can gradually break down the bond between the extension and your natural lash.

When oil comes into contact with the lashes, it can weaken the adhesive, causing the extensions to loosen, slip, or fall out prematurely. This often results in poor retention and the need for more frequent infills.

For best results, I recommend using oil-free cleansers, makeup removers, and skincare products. These will help keep your lashes clean while preserving the longevity of the adhesive, allowing your extensions to have amazing retention!

Refrain from applying mascara, strip lashes or clusters on the lash extensions

Avoid picking or pulling on your lash extensions

It’s very important not to pick or pull at your lash extensions.
Each lash extension is precisely and carefully attached to one of your natural lashes, so pulling or picking on them can also pull out your natural lashes before they’re ready to shed.

This can lead to damage such as lash thinning, lash gaps, or weakened / damaged natural lashes over time.

Picking and pulling on your extensions also affect your future sets and the durability of your lash set. Healthy natural lashes are essential for proper retention.

If you notice any twisting, lifting, or discomfort, please avoid picking and book a refill or an infill. I’ll be happy to safely remove the extensions or adjust any lashes as needed.

Refill Policy

BEFORE YOUR APPOINTMENT

Brow Laminations + Tint

Come with clean, product-free brows

Please ensure that your eyebrows are clean before your appointment.

We kindly ask that you arrive with clean eyebrows, free of brow gel, brow pencils, brow pomades, or makeup along the brows.

Avoid retinol, AHAs, BHAs, and exfoliants around the brow area

These products can make the skin more sensitive and prone to irritation.

Please avoid these products at least 7 days before your brow appointment.

Avoid self-tanners on the face

It can stain the skin unevenly once tint is applied.

Refrain from using brow serums

Avoid heavy skincare on / around the brow area

Please refrain from using thick moisturizers, oils, or SPF right on or around the brows before your appointment.

Oils can interfere with both lamination solution and tint absorption

Remove all face makeup thoroughly

Tint can stain leftover foundation in brow hairs, leading to uneven results

Arrive on time

As part of your experience, every appointment includes a complimentary consultation beforehand to ensure your service is perfectly tailored for you to enhance your features.

Please arrive on time, as late arrivals may incur a late fee or possible cancellation of your appointment.

AFTER YOUR APPOINTMENT

Brow Laminations + Tint

Come with clean, product-free brows

Please ensure that your eyebrows are clean before your appointment.

We kindly ask that you arrive with clean eyebrows, free of brow gel, brow pencils, brow pomades, or makeup along the brows.

Avoid retinol, AHAs, BHAs, and exfoliants around the brow area

These products can make the skin more sensitive and prone to irritation.

Please avoid these products at least 7 days before your brow appointment.

Avoid self-tanners on the face

It can stain the skin unevenly once tint is applied.

Refrain from using brow serums

Avoid heavy skincare on / around the brow area

Please refrain from using thick moisturizers, oils, or SPF right on or around the brows before your appointment.

Oils can interfere with both lamination solution and tint absorption

Remove all face makeup thoroughly

Tint can stain leftover foundation in brow hairs, leading to uneven results

Arrive on time

As part of your experience, every appointment includes a complimentary consultation beforehand to ensure your service is perfectly tailored for you to enhance your features.

Please arrive on time, as late arrivals may incur a late fee or possible cancellation of your appointment.

BEFORE YOUR APPOINTMENT

Facial Waxing

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Arrive on time

As part of your experience, every appointment includes a complimentary consultation beforehand to ensure your service is perfectly tailored for you to enhance your features.

Please arrive on time, as late arrivals may incur a late fee or possible cancellation of your appointment.

AFTER YOUR APPOINTMENT

Facial Waxing

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Arrive on time

As part of your experience, every appointment includes a complimentary consultation beforehand to ensure your service is perfectly tailored for you to enhance your features.

Please arrive on time, as late arrivals may incur a late fee or possible cancellation of your appointment.

BEFORE YOUR APPOINTMENT

Full Body Waxing

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Arrive on time

As part of your experience, every appointment includes a complimentary consultation beforehand to ensure your service is perfectly tailored for you to enhance your features.

Please arrive on time, as late arrivals may incur a late fee or possible cancellation of your appointment.

AFTER YOUR APPOINTMENT

Full Body Waxing

Collapsible row

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Arrive on time

As part of your experience, every appointment includes a complimentary consultation beforehand to ensure your service is perfectly tailored for you to enhance your features.

Please arrive on time, as late arrivals may incur a late fee or possible cancellation of your appointment.